How Do I Install A Web Plug-in For A Samsung Wisenet Security Camera

It happens that when you try to login into the Samsung Techwin photographic camera you may get a bulletin that reads: "Silverlight Runtime Install…" followed by a Click Here button that doesn't do anything when you click information technology.

Basically, in guild to piece of work properly the photographic camera needs the Silverlight plugin to be installed on the computer. Otherwise, the browser can't access the camera.

You may effort to adjust the settings of the IE browser, clear the cache, endeavor other browsers, reinstall the Internet Explorer. But even so, nigh of the time the outcome won't go fixed.
The reason why the Silverlight plugin doesn't work in Internet Explorer 11 is because Microsoft Corporation discontinued the production it is no longer supported.

There are a few means how you tin fix the plugin issue that enables yous to access the camera. Samsung recommends tweaking some settings on the Net Explorer which doesn't allow work. Another way is to use the Avant browser. We volition explain these methods below.

How to fix Samsung camera Silverlight Runtime Install issue (plugin not installing)?

As nosotros said, the plugin is not supported anymore past Net Explorer and the straightforward method to fix the issue is by using a dissimilar browser all together.

Actually, only one browser works and that is Avant Browser . It's a special type of browser designed to emulate dissimilar browsers and environments and information technology works perfectly with the Silverlight plugin.

The browser is gratis and can be downloaded on the official website. One time downloaded, install it on your Windows desktop or laptop. Then y'all need to enable a feature called IE Uniform (shown beneath) which makes the Avant browser emulate Net Explorer (and supports Silverlight equally well).
And basically, that's all information technology takes. On the next step, open the browser, enter the photographic camera'south IP address and log in to your photographic camera using your credentials. Once you do and then, you'll be inside the camera and you should meet the live view of the camera.

Other fixes for Cyberspace Explorer not working with Samsung cameras

Hanwha Techwin (the possessor of Samsung/Wisenet cameras) has released various guides to prepare the issue of plugins not working on Net Explorer. Some of these recommendations work for certain photographic camera models, others don't work at all.

Either mode, nosotros volition list them above and you lot tin can try them yourself. (While the Avast Browser method listed above works for certain, these ones depend on the camera model or firmware).

If you lot're trying to access your Samsung camera via Internet Explorer and you get a bulletin that reads "Network Photographic camera Webviewer Plugin Installation/Update)", it means that the Web-Viewer plugin is not installed correctly.
Note: Sometimes, a popular-up about a Silverlight may appear when the camera is continued to the setup bill of fare, which requires updating the camera's firmware to the latest version. In this case, you lot may need to download your camera's firmware from the Hanwha Security website.

To fix the Web-Viewer plugin issue:

Navigate to the Cyberspace Options and ensure that the Enable Enhanced Protected Manner is unchecked.
Add the camera'due south IP address to the Compatibility Fashion of the IE.

Go back to the browser and try to access the camera. These settings need to be changed for each unique login to the reckoner where the photographic camera is connected.

Some other steps you may take include clearing upwardly the IE cache and browsing history. Become to the Net Options and under the Full general tab click "Delete browsing history on exit" and striking Delete. Then select the residue of the options as shown below. Restart the browser one time done.
So you may need to reset the IE to default settings and restart the computer too. Over again become to Internet Options and click Advanced. Striking Reset and expect for the browser to reset the settings. You lot may as well reboot the computer at this point.
Other suggestions recommended by Samsung include uninstalling the Web Viewer from the estimator (STWWebviewer/DVR|NVR Web Viewer).

Get to the Command Panel (type "control console" on the Windows search bar), and so Uninstall and detect the applications that have icons as shown below.
Once y'all do all of this, restart the IE and type the photographic camera's IP address on the URL bar, install the plugin and see if you tin can login into the camera using your username and password. If none of this works, then only install the Avant Browser which works for sure.